Customer Service is the Most Important Position You’ll Hire For.
Your customer service employees have the power to shape the minds of your customers. Simply put, they can trigger positive or negative reviews, build or destroy customer loyalty, create positive or negative experiences, and, ultimately influence your profitability. No matter how great your product or service is, if you fail to delight your customers every single time, nothing else matters.
Hire the Right Customer Service Team
For just a fraction of what it costs to hire an HR consultant, learn how to identify, attract, train and keep the best customer service talent for your company!
Our course, “The Ultimate Customer Service Blueprint: How to Build, Train and Retain Your Dream Team” will teach you exactly what to look for in candidates, and, more importantly, how to filter out undesirable candidate profiles.
You’ll Learn...
The profound impact of customer service on your business's bottom line and reputation.
The art of identifying candidates who will enhance your customer service culture.
How to develop an effective training program that empowers your team and aligns with your business values.
How to Refine your hiring process to attract and retain top customer service talent.
95% of consumers cite customer service as important in their choice of and loyalty to a brand - Microsoft
